How to Deal with a Customer Complaint via Social Media
Hay There! A person recently posed the following question to me during a Q&A session, “how do you prevent people from saying negative things about your small business through social...
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Are You Putting All of Your Social Media Eggs in One Profile Basket?
Hay There! We’ve all heard the expression and learned this lesson in life, “Don’t put all your eggs in one basket.” The same rule applies to leveraging social media...