How to Do Online Reputation Management and Customer Service as a Social Media Manager

Do you consider yourself a connector? A problem solver, or a storyteller? Are you wondering how these qualities can translate into a skill set that you can leverage professionally?...

By Alison Spitzer
Published on April 17, 2024

5 Things To Consider When Responding To Online Reviews

With nearly a decade of experience managing online reviews, our team at Hay There Social Media has seen it all – from angry customers venting about an undesirable experience,...

By Lauren Weber
Published on April 23, 2021

Tending your garden: Our approach to customer reviews and reputation management

Close your eyes and think for a moment. Picture your business or medical practice as a garden. For it to bloom, you need sunshine and rain, but you also...

By Lauren Weber
Published on April 9, 2020

4 Reasons Why You Need to Allow Reviews on Your Facebook Business Page

Just having and maintaining your Facebook business page isn’t enough anymore. You also need to allow reviews on your Facebook business page. Consumers have more information at their fingertips...

By Emily A. Hay
Published on January 26, 2018

Online Reviews: Our Client Named MOST Responsive in Their Industry

The Introduction When you want to find the best dentist, you might Tweet or post on Facebook, asking for recommendations, right? And if you are out and about, apps...

By Emily A. Hay
Published on September 30, 2014

Shopping cart0

There are no products in the cart!

Continue shopping