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How to Do a Video Blog Post for Your Small Business

Hay There! As small business owner that wants to effectively leverage social media to grow your business, it is a very strong plan to have blogging at the core of your social media strategy. Expert video bloggers from around the world & marketers alike will tell you that recorded video message is an essential format […]

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How to Deal with a Customer Complaint via Social Media

Hay There!  A person recently posed the following question to me during a Q&A session, “how do you prevent people from saying negative things about your small business through social media?”   One of the greatest things about social media is that is demands transparency and authenticity.The very nature of a social network encourages communication to […]

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